Shipping policy

Thank you for shopping with VitaMega. We are committed to delivering your orders quickly and reliably.

Order Processing Time

All orders are processed within 24 hours (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

We offer Standard UK Delivery with an estimated delivery time of 1–3 business days after dispatch.

Please note:

  • Delivery times may vary depending on your location and external courier factors.

  • You will receive a tracking number once your order has been dispatched.

Shipping Rates

We offer free express shipping for order over £20 and above across the UK.

Shipping Carriers

Orders are shipped via trusted UK courier partners such as Royal Mail, Evri, or DPD, depending on your delivery location and package size.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive an email with:

  • Shipping confirmation

  • Tracking number and link to track your package

Delivery Address Accuracy

Please ensure your shipping address is correct at the time of order.
We are not responsible for:

  • Delays or failed deliveries due to incorrect or incomplete addresses

  • Lost or stolen packages after successful delivery as marked by the courier

Missing or Delayed Orders

If your order hasn’t arrived within 5 business days of dispatch, please contact us at:

📧 Email: vitamegauk@gmail.com
We’ll assist you in tracking or replacing your order where applicable.

International Shipping

At this time, we only ship within the United Kingdom.
For international orders, please stay tuned—we're working on expanding soon.

Contact Us

For any questions about shipping or delivery, please contact:

VitaMega Customer Support
Email: vitamegauk@gmail.com
Address: Apartment 22, 10 Gorleston Street, London, W14 8XS, United Kingdom